Is what experienced a Plumber should prove. Plumbers have the honor to be invited to join a community of people. That being said about Plumbers. Plumbing is the only reason for that invited welcome. A plumber should seek to give confidence to the decision to utilize solving Plumbing problems.
Most plumbers would do well to lead by example on solving the plumbing problems right away. As still today ” Actions always speak louder than words “. A plan of attack is the planning itself and plumbing repairs to a property should be performed with a long term view in mind.
The first impression to be made by any plumber is a hunger to solve redundancies of failure in an existing plumbing system. Plumbers perform a unique service to people that allow confidence and open trust to the property they own. Never forget or abuse that trust.